Terms of Service
1. Acceptance of Terms
Presidency Software (“Distributor”) provides software and website services to you subject to the following Terms of Service (“TOS”). If you do not agree to the TOS, then you should not use the presidency.io website.
2. Product License
The WordPress themes, plugins, extensions & snippets authored by Distributor and/or provided on presidency.io are licensed under the GNU general public license.
Some of the products that are sold on presidency.io are created by third-party vendors. While all of the WordPress-interactive code of those products is licensed under the GPL, there may be other content, such as images and Cascading Style Sheets (“CSS”) files, licensed under proprietary terms. Please review the licensing terms included with any purchases for the terms that apply to it.
3. Refund Policy
Distributor offers digital media (software) that can be downloaded instantly after a purchase has been made. More details about the refund policy are explained HERE
4. Product Support
Distributors products and designs are provided “as is”, with no implied warranty that they will function exactly as you wish or with all third party components and plugins. No support will be provided via email.
Third-party products provided are supported by their authors and not by Distributor. Please review the support terms provided by the author of a product before purchasing it.
5. What Our Support Service Covers
We only support our Products, sold by official Resellers (for example via WooCommerce.com). Our Support Service includes assistance with Product installations, configuration and use. If you need help setting up or configuring your plugin, please first check the documentation and FAQs of the extension. Your question might have been answered already. If it hasn’t, please submit a ticket.
We do not give general WordPress support. You can find resources and answers around WordPress in the WordPress.org forums.
6. Product Updates
Each individual product purchased from Distributor includes complimentary updates for 12 months from the date of purchase.
If customer purchased a subscription updates are complimentary for the purchased subscription length. Customer will to receive updates up until the subscription expires.
7. Customer Accounts
Customers will be required to create an account when purchasing any products. They are responsible for maintaining the confidentiality of their password and are not permitted to share and/or distribute their account login details. Customers are fully responsible for all activities that occur under their account and agree to immediately notify Distributor of any unauthorized use of their account or any other breach of security. Distributor will not be liable for any loss or damage arising from customer failure to comply with these terms. Please note that Distributor requires that all users be over the age of 13 to have a customer account.
8. Account Termination and Suspension
Distributor reserves the right to suspend and/or terminate any user account without notice, in its sole and absolute discretion. No refunds will be provided to customers who have their accounts terminated. Examples of reasons for termination include: 1) Abusive behavior and/or excessive negativity towards the Distributor staff and/or other Distributor customers; 2) Repeated defamatory, malicious, and/or false statements including slander against Distributor, and/or attempts to persuade potential customers away from purchasing Distributor products; 3) Promoting competitor products, contributing to software piracy, hacking, spamming, or other illegal acts; 4) Distributor reasonably believes that your account has been compromised, shared with others, or for other security reasons.
9. Product Delivery
After Distributor has successfully received customer payment, customer account login information will be emailed to the email address provided during signup. This may take up to 30 minutes after purchase but usually happens within 5-10 minutes.
10. Price/Product Changes
Distributor reserves the right at any time to modify and/or discontinue a product with or without notice. Furthermore, Distributor may add new products and/or services with or without notice. Prices of any products are subject to change at any time by posting the changes to the Distributor website.
11. Business Use Of Our Goods and Services
If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify Distributor and its owners, affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Good or Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees.
12. Product Warranty
Distributor does not provide any warranty.
OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, NEITHER DISTRIBUTOR NOR ITS SUPPLIERS OR DISTRIBUTORS MAKE ANY SPECIFIC PROMISES ABOUT ITS GOODS OR SERVICES. FOR EXAMPLE, DISTRIBUTOR DOESN’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE GOODS OR SERVICES, THE SPECIFIC FUNCTION OF THE GOODS OR SERVICES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE GOODS AND SERVICES “AS IS”.
SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.
13. Liability For Our Products And Services
WHEN PERMITTED BY LAW, DISTRIBUTOR, AND DISTRIBUTOR’S SUPPLIERS AND DISTRIBUTORS, WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF DISTRIBUTOR, AND ITS SUPPLIERS AND DISTRIBUTORS, FOR ANY CLAIM UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID DISTRIBUTOR TO USE DISTRIBUTOR’S GOODS AND/OR SERVICES.
IN ALL CASES, DISTRIBUTOR, AND ITS SUPPLIERS AND DISTRIBUTORS, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.
Updates To TOS. The TOS may be updated from time to time, but never retroactively. We will post notice of modifications to the TOS on this page, and they will become effective no less than fourteen days after they are posted. However, changes addressing new functionality, or to address changes in the law, or for other urgent legal reasons may be made effectively immediately.
Other Guidelines Or Terms. If there is a conflict between this TOS and those for a specific Distributor service, the terms for the specific service will prevail.
No Third Party Beneficiaries. These terms control the relationship between Distributor and you. They do not create any third party beneficiary rights.
No Waiver. If you do not comply with these terms, and Distributor does not take action right away, this doesn’t mean Distributor is giving up or waiving any rights, such as the right to take action in the future.
Severability. If a particular term in the TOS is not legally enforceable, it will not affect the other terms.
Updated AUGUST 2017